The weekly report nobody reads, and the one nobody trusts
Reports pile up because each was asked for once. AI makes them cheaper to produce and easier to ignore. A short register decides which ones earn a place.
Insights
Notes from running our own companies.
What we learn putting sales follow-up, back office systems and AI to work, first in our own businesses and then in our clients'.
- 3 min read
- 3 min read
Can you read what your AI remembers about your company?
AI memory features remember things you never asked them to and forget things you needed. A business needs memory it can open, edit and audit.
- 4 min read
Workslop has a price, and the reader pays it
AI-made work that looks finished but is not costs the person who receives it close to two hours. Where that cost lands and what cuts it.
- 3 min read
The 95% AI pilot number says less than you think
Everyone quotes MIT's 95% figure. Few quote the reason the report gives for it, and that reason is the useful part for a business owner.
- 3 min read
A model upgrade quietly turned our AI output into templates
Three times this summer our own AI steps fell back to generic output without an error anyone could see. A timeline, and what a model change exposed.
- 3 min read
We already tried that: keeping lessons where AI can read them
Teams and AI tools both repeat failed experiments when lessons live in memory instead of on paper. How a short learnings log changes that.
- 4 min read
Plugging AI into your shared drive finds stale answers faster
Connecting an AI assistant to all your documents feels like giving it company knowledge. It mostly gives it your archive. What a memory adds on top.
- 4 min read
Let AI draft everything. Let a person release it.
Most AI damage happens at the moment something leaves the building. Where to put approval gates, and why written rules alone are not enough.
- 3 min read
The AI drafts looked finished. None of them were real.
A drafting step in our own back office was quietly returning templates instead of real drafts. No error, no alert. How we found it and what changed.
- 3 min read
Why your AI forgets everything between chats
Every new chat starts from zero, so teams spend the first ten minutes re-explaining. Questions and answers on why it happens and what helps.
- 4 min read
Why AI invents your prices, and the page that stops it
Models guess when they lack a fact, and they guess with confidence. A short verified-facts page fixes the internal facts. It does not fix the rest.
- 4 min read
Your AI has never met your company
AI drafts that sound right and get your policies wrong usually have one cause. The model has never been told how your company works.