Write the onboarding pack once, for new hires and your AI
What a new hire needs in week one is almost exactly what an AI tool needs before every task. One document can do both jobs.
Insights
Notes from running our own companies.
What we learn putting sales follow-up, back office systems and AI to work, first in our own businesses and then in our clients'.
- 3 min read
- 3 min read
If you switched AI tools on Monday, what would you lose?
Most firms keep their AI context inside one vendor's product without deciding to. Why that matters, and how to keep your company memory portable.
- 3 min read
Personal AI memory and company memory are different jobs
The memory features in ChatGPT, Claude and Copilot remember a person. A firm needs its AI to remember the firm. Here is the difference in practice.
- 3 min read
Why your AI forgets everything between chats
Every new chat starts from zero, so teams spend the first ten minutes re-explaining. Questions and answers on why it happens and what helps.
- 4 min read
Your AI has never met your company
AI drafts that sound right and get your policies wrong usually have one cause. The model has never been told how your company works.